Privacy Policy

1. General Information
This privacy policy informs you about the type, scope, and purpose of the processing of personal data on the website www.altrastudios.com.

2. Data Controller
Mst. Aleksandar Trajilovic
ALTRA Studios e.U.

3. Collection and Storage of Personal Data When Visiting Our Website:
When you visit our website, the following data is automatically stored

These data are used exclusively for technical optimization of the website.

When Using the Contact Form & Newsletter Subscription:
If you use our contact form or newsletter subscription, we store the information you provide (name, address, phone number, email address, message).
When Registering a User Account:
If you create a user account on our website, we store:

This data is required for the use of the customer account & shop functionalities.

When Placing Orders in the Shop:
If you make purchases through our online shop, we also collect:

Payments are processed via Wix Payments or third-party providers (e.g., PayPal, Stripe). We do not store payment data but forward it encrypted to the respective payment service provider.

4. Purpose of Data Processing
We process your data for the following purposes:

5. Legal Basis
Data processing is based on Article 6(1) GDPR:

6. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. You can disable cookies in your browser settings.

Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Analytics uses cookies to analyze visitor behavior.
Opt-Out for Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en

7. Social Media Links
Our website contains links to social networks such as Instagram, Facebook, TikTok, YouTube, and Spotify. By clicking on these links, you will be redirected to the respective platform. We have no control over the data that is stored or processed there. Please refer to the privacy policies of the respective providers.

8. Newsletter Subscription
If you sign up for our newsletter via the contact form, we will use your email address solely for sending our newsletter. You can unsubscribe at any time via the unsubscribe link in each email.

9. Data Sharing with Third Parties
We only share your data when necessary:

Wix Analytics & Hosting
Our website is hosted via Wix.com. Wix automatically collects technical visitor data, including:

These data are used for technical optimization and security.
More information on Wix’s privacy policy can be found here: https://www.wix.com/about/privacy

10. Data Retention
Personal data is stored only as long as necessary for the respective purpose.

11. User Rights
You have the right to:

12. Contacting the Data Protection Authority
If you believe that your data is being processed unlawfully, you can file a complaint with the data protection authority:

Austrian Data Protection Authority
Barichgasse 40-42, 1030 Vienna, Austria
Email: dsb@dsb.gv.at
Website: https://www.dsb.gv.at

IP address

Browser type & version

Pages visited & time of access

Device information (e.g., screen resolution, operating system)

Your name, email address & password

Your billing & shipping address (if you place orders)

Your order history

This data is required for the use of the customer account & shop functionalities. When Placing Orders in the Shop: If you make purchases through our online shop, we also collect:

Your orders & payment details (only for order processing)

Billing & shipping address

Payments are processed via Wix Payments or third-party providers (e.g., PayPal, Stripe). We do not store payment data but forward it encrypted to the respective payment service provider. 4. Purpose of Data Processing We process your data for the following purposes:

Operation and security of the website

Processing inquiries via the contact form

Sending our newsletter (if subscribed)

Use of customer accounts & storing orders

Processing online orders & payments

5. Legal Basis Data processing is based on Article 6(1) GDPR:

Legitimate interest (technical functionality of the website)

Contract fulfillment (processing inquiries & orders)

Consent (newsletter subscription)

Hosting & Website Services: Wix.com Ltd. (40 Namal Tel Aviv St., Tel Aviv, Israel)

Web Analytics: Google LLC (USA)

Payment Providers: Wix Payments, PayPal, Stripe (depending on payment method)

Shipping Providers: [e.g., DHL, UPS] (if physical goods are shipped)

Wix Analytics & Hosting Our website is hosted via Wix.com. Wix automatically collects technical visitor data, including:

IP address

Browser & device information

Pages visited & user behavior

These data are used for technical optimization and security. More information on Wix’s privacy policy can be found here: https://www.wix.com/about/privacy 10. Data Retention Personal data is stored only as long as necessary for the respective purpose. 11. User Rights You have the right to:

Access your stored data

Correction & deletion of your data

Object to data processing

Data portability

Withdraw previously given consent

12. Contacting the Data Protection Authority If you believe that your data is being processed unlawfully, you can file a complaint with the data protection authority: Austrian Data Protection Authority Barichgasse 40-42, 1030 Vienna, Austria Email: dsb@dsb.gv.at Website: https://www.dsb.gv.at

CONTACT & INQUIRIES

This data is required for the use of the customer account & shop functionalities.

When Placing Orders in the Shop:
If you make purchases through our online shop, we also collect:

Payments are processed via Wix Payments or third-party providers (e.g., PayPal, Stripe). We do not store payment data but forward it encrypted to the respective payment service provider.

4. Purpose of Data Processing
We process your data for the following purposes:

5. Legal Basis
Data processing is based on Article 6(1) GDPR:

Wix Analytics & Hosting
Our website is hosted via Wix.com. Wix automatically collects technical visitor data, including:

These data are used for technical optimization and security.
More information on Wix’s privacy policy can be found here: https://www.wix.com/about/privacy

10. Data Retention
Personal data is stored only as long as necessary for the respective purpose.

11. User Rights
You have the right to:

12. Contacting the Data Protection Authority
If you believe that your data is being processed unlawfully, you can file a complaint with the data protection authority:

Austrian Data Protection Authority
Barichgasse 40-42, 1030 Vienna, Austria
Email: dsb@dsb.gv.at
Website: https://www.dsb.gv.at